Privacy Policy
Airsuite / Travel
Privacy & Cookie use policy
Airsuite - Travel is an online booking platform created by Airsuite that allows guests or tenants to perform online booking or reservations of properties and rooms.
The platform includes the websites, apps and related online services, together the "Service".
This Privacy Policy describes how your information is collected, used and shared when you use the Service.
In addition to this privacy statement, we may have additional policies or codes of conduct which will apply in relation to your use of the Service. If you have any questions about your use of the Service, please contact us.
At www.airsuite.net, we are committed to protecting the privacy of our guests. This privacy policy explains how we collect, use, and share information about you when you book a stay through our website.
Information We Collect
We may collect the following types of information about you when you book a stay through our website:
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Personal information: This includes information that can be used to identify you, such as your name, email address, phone number, and address. We also may collect identification documents such as your passport or driver's license. We collect this information to process your booking and communicate with you about your stay.
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Payment information: This includes information about your payment method, such as your credit card number and expiration date. We collect this information to process your payment for your stay.
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Special requests: If you have any special requests for your stay, such as a request for a specific room type or an early check-in, we may collect this information to accommodate your request.
Use of Your Information
We may use the information we collect about you for the following purposes:
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To process your booking: We use your personal and payment information to confirm your booking and charge you for your stay.
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To communicate with you: We may use your personal information to send you updates or newsletters, or to respond to any questions or concerns you have about your stay.
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To fulfill special requests: If you have made any special requests for your stay, we will use the information you provide to fulfill those requests.
Sharing of Your Information
We may share your information with third parties for the following purposes:
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Service providers: We may share your information with service providers who help us operate and improve our website, such as payment processors or email marketing platforms.
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Property owners: We may share your information with the owner of the property you are booking, such as the owner's name and contact information.
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Legal reasons: We may share your information if we believe it is necessary to comply with a legal obligation or to protect the rights, property, or safety of ourselves or others.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy. This may include retaining your information for a period of time after your stay to comply with legal obligations or resolve any disputes.
Leads
We may also collect information about potential guests who express interest in booking a stay through our website, such as by filling out a contact form or signing up for our mailing list. We may use this information to send marketing emails or to contact these individuals about potential bookings.
Cookies
Our website uses cookies to improve your browsing experience and to understand how you use our site. Cookies are small pieces of data that are stored on your device when you visit a website. We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You can change your cookie settings at any time by adjusting your browser settings. If you disable cookies, some features of our website may not work as intended. By continuing to use our website, you consent to the use of cookies as described in this policy.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will post any changes on this page and encourage you to review the policy regularly.
Contact Us
If you have any questions or concerns about this privacy policy, you can contact us at contact@airsuite.co.